https://thuvienso.dau.edu.vn/handle/DHKTDN/6053 2026-09-25T20:12:32Z https://thuvienso.dau.edu.vn/handle/123456789/8909 Title: The languages of western tonality Authors: Agmon, Eytan Abstract: Drawing upon three distinct fields of study, namely music theory, music history, and music cognition. Like the three edges of an equilateral triangle, the contribution of each field to the project as a whole is inconceivable without the other two. https://thuvienso.dau.edu.vn/handle/123456789/8908 Title: Architectural scale models in the digital age design, representation and manufacturing Authors: Stavric, Milena; Sidanin, Predrag; Tepavcevic, Bojan Abstract: Filling a gap in the field of contemporary scale modelling. It focuses on connecting the main geometric principles and underlying processes of the generation of architectural forms used today with the fabrication of architectural scale models. https://thuvienso.dau.edu.vn/handle/123456789/8901 Title: Customer Relationship Management Authors: Anderson, Kristin; Kerr, Carol Abstract: Chapters 1 through 3 focus on the concept of CRM. Chapter 1 defines what CRM means in today’s business environment and why only organizations with clear and effective CRM strategies are destined for long-term success. Chapter 2 introduces the Customer Service/Sales Profile model, a brand new tool for understanding the dynamic relationship between stand-alone service transactions, repeat customers, and the creation of wonderful customer advocates who love to spread the good word about you and your products and services. In Chapter 3, you’ll read about issues dealing with managing service delivery and using the Customer Service/Sales Profile model....... https://thuvienso.dau.edu.vn/handle/123456789/8893 Title: The export opportunity Authors: The, World Bank Abstract: Focusing section takes a macroeconomic look at exports and their potential for becoming a permanent growth pillar in South Asia.